Mitarbeiter (m/w/d) im 2nd und 3rd Level Software-Support
Core
Providing 2nd and 3rd level software support, analyzing data to derive actions, and fixing code issues for c-trace GmbH's digital waste management solutions.
Role type
mid-level IC software support engineer
Builds
modern hardware and software solutions for the waste management industry
Domain
waste management + software support
Required skills
C#/.NET, Java/Android, web applications, database management, code debugging, data analysis
Preferred skills
IT vocational training, software development experience, English for customer contact
Technologies
C#, .NET, Java, Android, web applications, Office programs, databases
Responsibilities
Support customers with software questions and problems, analyze data and derive actionable measures, collaborate cross-functionally to solve interdisciplinary issues, identify and fix errors in source code, coordinate requests and manage communication from initial report to resolution
Seniority
Mid-level, hands-on IC