Technical Support-Engineer (m/w/d)
Core
Technical support engineer for Smart-Metering/IoT solutions, helping B2B customers connect sensors and measurement devices online.
Role type
Technical Support Engineer
Builds
Smart Metering platform for B2B customers
Domain
Energy / IoT / Smart Metering
Deliverable
client delivery
Required skills
technical support, user training, product feedback collection, presentation skills, communication, prioritization, technical understanding, basic software development knowledge
Preferred skills
none stated
Technologies
none stated
Responsibilities
support users in connecting sensors and measurement devices online, collect user feedback to improve products, develop and enhance technical support processes, conduct technical user training for customers and partners
Seniority
Individual Contributor