Sachbearbeiter Sachverständigenmanagement (m/w/d)
Core
Recruiting, managing, and controlling a nationwide network of external experts for damage assessment.
Role type
Operations manager for external expert network
Builds
A structured network of qualified external experts for damage management
Domain
Insurance / Damage management
Required skills
Network acquisition, contract management, quality control, complaint handling, statistical analysis, process optimization, training organization, documentation
Preferred skills
Experience in damage management, organizational talent, analytical thinking, entrepreneurial understanding
Responsibilities
Nationwide research and recruitment of qualified experts, daily steering and control of the expert network, quality and service level monitoring, complaint management, creating statistics and evaluations, planning and conducting training events, detailed process documentation
Seniority
Mid-level, hands-on IC