Kauffrau/-mann für Versicherungen & Finanzen - Innendienst (m/w/d)
Core
Managing service processes, handling customer inquiries, and supporting sales consultants for commercial insurance clients.
Role type
Senior insurance operations specialist (commercial)
Builds
Service processes, insurance proposals, and customer support workflows for commercial clients
Domain
Insurance & Finance (Commercial/B2B)
Required skills
Commercial insurance knowledge, customer service, claims processing, proposal creation, market analysis, stakeholder communication, process management, digital system proficiency, organization
Preferred skills
Underwriter certification, commercial property insurance experience, pension/annuity experience
Technologies
CRM systems, broker management software, online consultation platforms
Responsibilities
Review and process insurance applications, manage ongoing service orders, support consultants with offer creation, conduct market comparisons, communicate with insurers, develop service processes
Seniority
Senior, hands-on IC