Head of Warehouse Operations (m/w/d) – Logistikzentrum E-Commerce
Core
Lead operations for a high-dynamic e-commerce logistics center with over 1,000 employees, managing inbound, outbound, and planning to ensure quality, productivity, and customer satisfaction.
Role type
Senior leadership operations manager (logistics)
Builds
E-commerce fulfillment operations
Domain
Logistics / E-commerce
Required skills
Operational leadership, KPI management, Lean methodology, Change management, Peak season planning, Shift modeling, Capacity management, Team development
Preferred skills
Strategic project management, Cross-functional collaboration
Technologies
Lean tools, KPI dashboards
Responsibilities
Oversee all operational processes (inbound, outbound, planning), Lead and develop department managers, Ensure KPI targets for productivity, quality, safety, and costs, Collaborate with Site Management, Finance, HR, QSHE, and customer management, Implement Lean and process optimization measures, Manage peak phases (e.g., Black Friday, Christmas), Control shift models and resource planning, Foster a high-performance and safe work culture
Seniority
Senior, hands-on IC