CareerPlan

Call Center Agent (m/w/d)

Mönchengladbach, NORDRHEIN_WESTFALENFull-time€34k2025-11-05 → 2026-11-11

Core

Handling customer inquiries via phone, email, and chat for existing clients across various industries including solar power, design, e-commerce, fashion, and telecommunications.

Role type

Customer service agent

Builds

Customer support interactions for multiple client projects

Domain

Customer service / Telecommunications

Deliverable

client delivery

Required skills

Phone communication, written communication (email/chat), customer service experience, reliability, learning agility

Preferred skills

Experience in hospitality, office administration, or reception

Technologies

None explicitly stated

Responsibilities

Answering phone calls from existing customers, processing written inquiries via email and chat, providing customer support

Seniority

Entry-level / Open to career changers