Call Center Agent (m/w/d)
Core
Handling customer inquiries via phone, email, and chat for existing clients across various industries including solar power, design, e-commerce, fashion, and telecommunications.
Role type
Customer service agent
Builds
Customer support interactions for multiple client projects
Domain
Customer service / Telecommunications
Deliverable
client delivery
Required skills
Phone communication, written communication (email/chat), customer service experience, reliability, learning agility
Preferred skills
Experience in hospitality, office administration, or reception
Technologies
None explicitly stated
Responsibilities
Answering phone calls from existing customers, processing written inquiries via email and chat, providing customer support
Seniority
Entry-level / Open to career changers