IT-Systemadministrator und Technical Support Engineer m/w/d
Core
IT System Administrator and Technical Support Engineer specializing in Microsoft 365 environments, providing 1st, 2nd, and 3rd level support for hardware, software, and cloud services.
Role type
Mid-level IC IT System Administrator / Technical Support Engineer
Builds
IT infrastructure, Microsoft 365 environments, security concepts, and automated business processes
Domain
IT Services / Microsoft Cloud (via careerplan.io/jobs/10000-1204081759-S-it-systemadministrator-und-technical-support-engineer-mwd-at-stapedius-gmbh)
Required skills
Microsoft 365 administration, Active Directory, hardware and software installation, ticket management, IT security concepts, Azure Active Directory, Intune, Power Platform
Preferred skills
Microsoft Office standard software, monitoring solutions, TeamViewer
Technologies
Microsoft 365 Business Premium, Exchange Online, SharePoint Online, Teams, OneDrive, Azure Active Directory, Microsoft Intune, Power Automate, Power Apps, Power BI, Sophos, 3CX, TANSS, TeamViewer
Responsibilities
Resolving helpdesk tickets via email, phone, or on-site; monitoring and maintaining IT systems; installing and configuring hardware and software; administering Microsoft 365 environments; developing technical measures to optimize IT infrastructure
Seniority
Mid-level, hands-on IC