IT-Systemadministrator und Technical Support Engineer m/w/d
Core
IT System Administrator and Technical Support Engineer specializing in Microsoft 365 environments, providing remote and on-site support to clients across various industries.
Role type
Mid-level IC IT System Administrator / Technical Support Engineer
Builds
IT infrastructure, Microsoft 365 environments, security solutions, and automated business processes
Domain
IT Services / Microsoft Cloud / Enterprise Support
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Microsoft 365 administration, Active Directory, hardware/software installation, ticket management, IT security concepts, process optimization, device management (Intune), monitoring tools
Preferred skills
Power Platform (Power Automate, Power Apps, Power BI), Azure AD migration, Office 365 standard software
Technologies
Microsoft 365 Business Premium, Exchange Online, SharePoint Online, Teams, OneDrive, Azure Active Directory, Microsoft Intune, Sophos, 3CX, TeamViewer, TANSS
Responsibilities
Resolve Helpdesk tickets via email, phone, and remote/on-site support; monitor, document, and maintain IT systems; install and configure hardware/software; administer MS365 environments (Exchange, SharePoint, Teams, OneDrive, Azure AD); develop technical measures and processes for infrastructure optimization and security; handle 1st, 2nd, and 3rd level support tasks
Seniority
Mid-level, hands-on IC