Kundenberater/in (m/w/d) – Sales & Customer Care bei IBS Busreisen
Core
Creating and processing offers for bus and group tours, actively following up on offers, and providing personal customer care.
Role type
Customer advisor (sales & customer care)
Builds
Bus and group travel itineraries and services
Domain
Travel and tourism
Deliverable
product features
Required skills
Offer creation, customer acquisition, relationship management, telephone/email communication, MS Office, CRM systems
Preferred skills
Sales experience, customer service experience, tourism industry experience, English language skills
Responsibilities
Create and process offers for bus and group tours, Follow up on offers, Consult new and existing customers via phone/email/in-person, Build new customer base and maintain long-term relationships, Support marketing and sales campaigns, Collaborate with scheduling and backoffice teams