Call Center Agent im Inbound als auch im Outbound (m/w/d)
Core
Inbound and outbound call center agent handling customer inquiries, sales, and data management tasks.
Role type
Customer service representative (inbound/outbound)
Builds
Customer support solutions and sales outcomes for various client industries
Domain
Business services / Customer support
Deliverable
client delivery
Required skills
Customer communication, MS Office proficiency, database management, data qualification, appointment scheduling, sales presentation, contract cancellation handling, customer satisfaction surveying
Preferred skills
Technical support knowledge, commercial support knowledge, demand analysis, potential analysis