Supporter (m/w/d)
On-site
Core
Customer support and returns processing for a trading cards and tabletop games retailer.
Role type
Customer support specialist
Builds
Online sales channels (JTL Onlineshop, eBay, Amazon) and physical retail operations
Domain
Retail / Gaming
Deliverable
dashboards & analysis
Required skills
Written communication, Ticket system management, Order processing, Returns handling, Warehouse management system (WMS) usage
Preferred skills
Knowledge of tabletop and trading card games, Team collaboration
Technologies
JTL, Freshdesk, eBay, Amazon