Fachinformatiker IT-Service Admin (m/w/d)
Core
Providing IT support, managing networked ITK systems, and handling software releases and patch management for users.
Role type
IT Service Administrator / System Integration Specialist
Builds
Networked ITK systems, software releases, and patch management
Domain
IT Services / System Integration
Required skills
MS products (Windows Server, Office, Exchange, Teams), OTRS, Linux, server virtualization, backup systems, IT security, hardware (PCs, servers, VoIP, printers), incident and problem management
Preferred skills
English language skills, Class B driver's license
Technologies
OTRS, Windows Server, Exchange Server, Microsoft Teams, Linux
Responsibilities
Provide IT support via OTRS, phone, remote, or on-site; Plan, commission, and administer networked ITK systems; Plan and coordinate software release changes; Perform patch management and software distribution; Manage users
Seniority
Mid-level, hands-on IC