Patient Services Officer (Fixed-Term)
Core
Coordinate elective and emergency patient bookings, manage admissions and discharges, and handle bed allocations to support efficient patient flow in a hospital setting.
Role type
Patient Services Officer (Administrative)
Builds
Patient admission and discharge processes
Domain
Healthcare / Hospital Administration
Required skills
Administration, customer service, data entry, time management, computer literacy, shift flexibility
Preferred skills
Health fund eligibility checks, IPM or similar health systems software experience, medical or health fund industry background
Responsibilities
Conduct health fund eligibility checks and provide estimates, organize pre-admissions, facilitate patient admissions and discharges, manage bed allocations, handle patient accounts, perform data entry, respond to patient enquiries
Seniority
Entry to Mid-level, fixed-term