Sr Network Operations Engineer
Core
Maintain, support, and evolve a global network infrastructure serving customers and internal operations, providing advanced technical support and escalation management in a 24/7 environment.
Role type
Senior IC Network Operations Engineer
Builds
Global managed network environment including connectivity, security, routing, switching, and cloud networking solutions
Domain
Telecommunications / Network Infrastructure / Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network design and architecture, SD-WAN implementation, Firewall configuration (Fortinet, Cisco, Palo Alto), Routing protocols (BGP, OSPF, IS-IS), MPLS and Layer 2/3 networking, Cloud networking (AWS, Cloudflare), Load balancing (F5), VMware NSX troubleshooting, Incident management, Root cause analysis, Network troubleshooting (packet captures, debug commands)
Preferred skills
None explicitly stated as preferred
Technologies
Fortinet, Cisco, Palo Alto, F5, VMware NSX, AWS, Cloudflare, SD-WAN, MPLS, BGP, OSPF, IS-IS
Responsibilities
Engineer, configure, install, maintain, upgrade, and troubleshoot next-generation firewall technologies; Manage customer-facing networks and recommend architectures; Design and review network/system architectures; Implement and support SD-WAN, MPLS, wired/wireless connectivity, routers, switches, and load balancers; Provide advanced multi-layer technical support in a 24/7 NOC; Investigate and resolve complex network anomalies; Serve as a senior escalation point for customer incidents; Collaborate with customers, vendors, and third-party providers; Maintain accurate ticket documentation; Support network infrastructure upgrades and expansions; Troubleshoot routing, connectivity, performance, and path-analysis issues; Maintain and develop relevant technical certifications
Seniority
Senior, hands-on IC
