Senior Technical Support Engineer- SASE & SD-WAN (NAM Shift)
Core
Senior Technical Support Engineer leading architecture, deployment, and optimization of global SASE and SD-WAN network fabrics for enterprise clients.
Role type
Senior IC Network Engineer (SASE/SD-WAN)
Builds
Global SD-WAN overlays, SASE integrations (ZTNA, CASB, SWG), and secure network migrations.
Domain
Cybersecurity / Network Engineering / Cloud Networking
Required skills
SD-WAN architecture, SASE components (ZTNA, CASB, SWG), routing protocols (BGP, OSPF), tunneling (IPsec, GRE), cloud networking (AWS, Azure, GCP), root cause analysis, network optimization.
Preferred skills
CCNP/CCIE or PCNSE certification, deep-packet analysis tools, automation scripting (Python, Ansible, Terraform).
Technologies
Cisco Viptela/Velocloud, Palo Alto Prisma SD-WAN, Fortinet, ThousandEyes, Wireshark, SolarWinds.
Responsibilities
Lead architecture and design of global SD-WAN overlays and SASE integrations; orchestrate migration from legacy MPLS/VPN to software-defined solutions; act as final escalation point for complex network outages; analyze traffic patterns to fine-tune QoS policies; facilitate root cause investigations and implement corrective measures.
Seniority
Senior, hands-on IC