Campus Manager - Parramatta
Core
Full accountability for campus operations, team leadership, and student experience delivery for a high-school tutoring ecosystem.
Role type
Campus Manager (Operations & Team Leadership)
Builds
Tutoring campus operations, student support workflows, and team performance
Domain
Education / Tutoring Services
Deliverable
product features
Required skills
Team leadership, operational excellence, crisis management, process improvement, quality assurance, customer experience stewardship, problem solving
Preferred skills
Prior customer service leadership in education/retail/hospitality, on-campus presence, long-term mindset
Responsibilities
Lead and develop service teams, oversee campus processes (opening/closing, class readiness, attendance), manage student and parent support, drive workflow and process improvements, audit operations for standards compliance
Seniority
Mid-level, hands-on IC
