Scheduling Officer
Core
Coordinate service schedules for home care workers to ensure timely and appropriate care delivery to clients in the Community Home Care Services Program.
Role type
Administrative Scheduling Officer
Builds
Operational schedules for home care staff
Domain
Health & Social Care (Aged Care)
Required skills
Schedule coordination, Client data management, Referral processing, Capacity escalation, Privacy compliance, Aged Care Standards knowledge
Preferred skills
Intake support, Team collaboration
Responsibilities
Create and manage schedules for home care workers, Update client data, Process referrals, Escalate capacity concerns, Support client onboarding, Ensure compliance with program guidelines and Aged Care Standards