Complex Case Coordinator
Core
Provide complex case management and coordinate critical incident responses for students facing multiple high-risk issues including mental health crises, domestic violence, and sexual assault.
Role type
Senior IC mental health case coordinator
Builds
Integrated continuum of primary prevention, secondary intervention, and tertiary support/recovery services for student wellbeing
Domain
Higher Education + Mental Health & Social Work
Required skills
Complex case management, crisis intervention, trauma-informed care, service coordination, program evaluation, stakeholder partnership
Preferred skills
Accredited mental health social worker registration, experience with gender-based violence response, diversity and inclusion program delivery
Technologies
N/A
Responsibilities
Assess needs of vulnerable domestic and international students, coordinate internal and external care services, assist in student critical incident response teams, deliver trauma-informed prevention and early intervention programs
Seniority
Senior, hands-on IC