ServiceNow Technical Consultant NV1
Core
Lead discovery workshops, gather business requirements, and design/configure ServiceNow solutions (workflows, forms, Flow Designer, SLAs, notifications) for enterprise and public sector clients.
Role type
Senior ServiceNow Technical Consultant
Builds
Scalable, user-focused ServiceNow platform configurations and workflows
Domain
IT Service Management / Public Sector
Required skills
ServiceNow platform configuration, Functional design, Discovery workshops, Business requirements gathering, Flow Designer, SLA management, Stakeholder engagement
Preferred skills
Agile delivery, Enterprise environment experience, Public sector experience
Technologies
ServiceNow, Flow Designer
Responsibilities
Lead discovery workshops and gather business requirements; Design and configure ServiceNow solutions, workflows, forms, Flow Designer, SLAs, and notifications; Collaborate with customers, developers, and Agile delivery teams; Drive scalable, user-focused solutions aligned with ServiceNow best practices; Work across enterprise and public sector environments
Seniority
Senior, hands-on IC
