ServiceNow Developer
Core
Design, develop, and configure ServiceNow applications, forms, and workflows to replace manual processes for the Mission Support Division.
Role type
ServiceNow Developer (ITSM/ITOM)
Builds
ServiceNow workflow applications, custom modules, and automation initiatives
Domain
Federal IT / Government / IT Service Management
Required skills
ServiceNow configuration, ServiceNow scripting, ServiceNow development, ServiceNow deployment, ITSM module expertise, ITOM module expertise, workflow design, compliance documentation, system integration
Preferred skills
ServiceNow CSA certification, ServiceNow CAD certification, secure development lifecycle experience, enterprise system integration experience, IT procedure writing
Technologies
ServiceNow, DevOps, ITSM, Network Security
Responsibilities
Design and configure ServiceNow applications based on stakeholder needs, document modules and maintain development logs, ensure compliance with federal IT standards, provide operational support for deployed applications, track development tasks and report status to managers, coordinate with Mission Support Division staff, develop ServiceNow development policies and procedures, support automation initiatives and recommend workflow improvements
Seniority
Mid-level, hands-on IC
