Claims Executive
Hybrid
Core
Manage a portfolio of claims from notification to settlement, ensuring fair and efficient outcomes for clients and brokers.
Role type
Claims Executive (Insurance)
Builds
Claims outcomes for clients and brokers
Domain
Insurance
Required skills
Claims administration, Insurance policy knowledge, Claims process management, Customer service, Problem-solving, Regulatory compliance
Preferred skills
Analytical capabilities, Priority management, Attention to detail, Continuous improvement
Responsibilities
Manage assessment and progression of claims portfolio, Gather and review information to assess claims, Monitor claim progress and provide updates, Manage incoming calls and emails from clients and brokers, Manage complaints and investigate root causes, Ensure compliance with company policies and regulatory obligations