Customer Service Officer – Tumby Bay
Core
First point of contact for customers visiting the branch, providing professional service and support while assisting with a range of day-to-day banking transactions and enquiries.
Role type
Customer Service Officer (Banking)
Builds
Branch operations support and customer service delivery
Domain
Financial Services / Banking
Deliverable
product features
Required skills
Cash handling, Account enquiries, Face-to-face customer service, Compliance with policies
Preferred skills
Previous customer service experience in retail, hospitality, banking or service-based environment
Responsibilities
Processing financial transactions, Assisting customers with account enquiries, Supporting branch operations, Maintaining compliance with organisational policies and procedures
Seniority
Casual, on-call basis