Event Cinemas Cairns - Frontline Team Member
Core
Frontline team member supporting daily operations and customer service at a cinema entertainment complex.
Role type
Frontline Team Member
Builds
Cinema entertainment experience for patrons
Domain
Hospitality / Entertainment
Deliverable
product features
Required skills
Cash handling, Customer service, Food and beverage preparation, Stock management, Ticketing systems operation, Cleaning and hygiene, Queue management, Opening/closing procedures, Film quality monitoring, Workplace Health and Safety compliance
Preferred skills
Hospitality experience, Flexibility for varied shifts, Ability to work across multiple locations
Technologies
Ticketing systems, Registers
Responsibilities
Deliver high-standard customer service and handle minor feedback, Prepare food and beverages, Maintain product stock and presentation, Operate registers and handle cash, Conduct opening, closing, and shift change procedures, Maintain cleanliness and hygiene, Manage queues and seating, Monitor film quality and auditorium conditions, Follow WHS and emergency procedures
Seniority
Entry-level, frontline IC