Project Manager, Service Delivery
Core
Own and manage the full delivery lifecycle for business customer orders in telecommunications, ensuring timely and high-quality completion from initiation to finish.
Role type
Senior Service Delivery Project Manager
Builds
Seamless delivery experience for business customers with fewer departmental handoffs
Domain
Telecommunications / Service Delivery
Deliverable
client delivery
Required skills
Full lifecycle project management, coordination of internal teams and third-party providers, customer communication, telecommunications domain expertise, VoIP implementation, SD-WAN implementation, Internet circuit ordering, number porting, dependency management, documentation
Preferred skills
Managing multiple priorities in fast-paced environments, resolving delivery challenges, driving projects to completion
Technologies
VoIP, SD-WAN, Internet circuits, Hosted VoIP
Responsibilities
Manage full delivery lifecycle for assigned business customer orders, Coordinate internal teams and contracted third-party resources, Maintain proactive communication with customers, Manage telecommunications delivery activities including Internet circuits and number porting, Lead SD-WAN implementation activities, Document project dependencies and requirements
