Assistant Manager - Forster
Core
Operational leadership role overseeing day-to-day operations, guest experience, and team management at a large holiday park.
Role type
Senior IC operations manager (hospitality/tourism)
Builds
Guest experiences, operational efficiency, team performance
Domain
Hospitality / Tourism / Holiday Parks
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hospitality/tourism management, people leadership, P&L and budget management, business intelligence reporting, reservations/property management systems, recruitment and training, financial analysis
Preferred skills
Power BI, RMS systems, stakeholder collaboration, guest loyalty initiatives
Technologies
Power BI, RMS
Responsibilities
Support Park Managers with overall day-to-day operation, lead teams across Housekeeping/Grounds/Reception, manage guest check-ins and reservations, respond to after-hours operational callouts, drive customer service and revenue optimisation, coach and develop team members, support recruitment and training
Seniority
Senior, hands-on IC