System Development Engineer, Customer Service Security
Core
Lead a team of engineers to build, test, and deploy endpoint security solutions for Amazon's Customer Service Associates worldwide, securing access to customer data across the entire technology stack.
Role type
Senior IC System Development Engineer (Security Team Lead)
Builds
Endpoint security technology and solutions for Customer Service operations
Domain
Cloud-scale data processing, device firmware, network security
Deliverable
production ML models | product features | infrastructure
Required skills
Infrastructure automation, deployment, and support, Modern programming languages (Python, Ruby, Golang, Java, C++, C#, Rust), Linux/Unix administration
Preferred skills
CI/CD pipeline build processes
Responsibilities
Manage a two-pizza team of engineers, define strategic investments, participate in three-year and annual planning, interact with senior leadership on security initiatives
Seniority
Senior, hands-on IC with team leadership