IT Operations Lead/Manager
Core
Lead and shape internal IT operations, including infrastructure, network, cloud, security, and end-user support, while guiding a team of two through a reorganization.
Role type
IT Operations Manager (hands-on IC with leadership)
Builds
IT infrastructure, network, cloud, security, and end-user support services
Domain
B2B SaaS / Marketing Technology
Deliverable
infrastructure
Required skills
IT operations leadership, infrastructure management, network administration, cloud concepts, identity and access management, IT asset management, end-user support, project management, stakeholder management
Preferred skills
Active Directory, JumpCloud, Windows/macOS/Linux administration, wired/wireless networking, SaaS tool management, information security principles
Technologies
Active Directory, JumpCloud, Jira, Slack
Responsibilities
Lead and mentor the IT team; oversee IT infrastructure, network, cloud, security, and support operations; manage IT projects from planning to implementation; handle employee onboarding/offboarding and device lifecycle; evaluate emerging technologies to improve security and productivity; build scalable IT processes and documentation.
Seniority
Manager, hands-on IC with team leadership