Business Process Analyst
Core
Support Operations teams by maintaining, updating, and governing business processes and procedures to ensure compliance with company policies.
Role type
Business Process Analyst (Operations Assurance)
Builds
Updated and version-controlled process documentation, FAQ repositories, and digitalized process management workflows.
Domain
Financial Technology (Fintech) / Banking Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process analysis, requirements gathering, workflow analysis, use case development, stakeholder management, meeting facilitation, document control
Preferred skills
Change management, digitalization strategy, cross-functional collaboration
Technologies
Process management tools, documentation systems
Responsibilities
Update procedures for new changes or BAU reviews, govern process documentation and version control, attend product demos to identify process impacts, lead monthly procedure review meetings, support FAQ review processes, assist in digitalization strategy implementation, support change implementation through workshops and analysis
Seniority
Individual Contributor, mid-level
