Strategy and Operations Consultant, Associate
Core
Associate consultant in digital transformation and operations excellence for Financial Services, focusing on optimizing operations, supply chain, and customer experience to drive competitive advantage.
Role type
Associate Strategy and Operations Consultant (Financial Services)
Builds
Operational capabilities, global operating models, and transformational change programs for Financial Services organizations.
Domain
Financial Services (Retail Banks, Corporate/Institutional Banks, Asset Management, Insurance) + Operations/Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Financial Services operations knowledge, business analysis, process redesign, change management, strategy definition, target operating model design, project budget management, client relationship management, presentation and facilitation, Microsoft Office (PowerPoint, Excel, Project, Visio), English and Thai communication
Preferred skills
Digital process optimization experience, Big 4 or Financial Services internship, Operations/PMO experience, project management experience
Technologies
RPA, FinTech solutions, Blockchain, Machine Learning, IoT
Responsibilities
Conduct front-to-back office business analysis and process review/redesign; Execute transformational change including core banking implementation and cost optimization; Establish Shared Services Centers and outsourcing functions; Enable technology implementations like RPA and FinTech solutions; Act as daily client contact point; Develop business cases and target operating models
Seniority
Associate, hands-on IC with client-facing responsibilities
