Dental Receptionist / Clinic Coordinator
Core
First point of contact for patients, managing appointments, billing, and guiding them through treatment options and payments.
Role type
Front-office clinic coordinator
Builds
Patient scheduling, billing transactions, and treatment plan coordination
Domain
Healthcare / Dental services
Deliverable
client delivery
Required skills
Appointment management, patient communication, billing and insurance claims processing, record keeping, inventory management, treatment plan coordination
Preferred skills
Sales experience, dental terminology knowledge, insurance process knowledge
Responsibilities
Greet and assist arriving patients, manage phone and in-person inquiries, coordinate billing and insurance claims, maintain patient records and schedules, guide patients through treatment options and payment plans, rebook patients for treatments, manage inventory and reception area organization, collaborate with dental professionals to optimize patient flow