Referral Unit Officer - Central Intake and Booking Hub (Casual Pool)
Core
Administrative role managing referrals, coordinating appointments, and maintaining client records for children and families.
Role type
Administrative Officer (Referral Unit)
Builds
Client appointment bookings and referral processing workflows
Domain
Healthcare / Child and Family Health Services
Required skills
Data entry, word processing, keyboard skills, problem solving
Preferred skills
Interpersonal skills, communication skills
Responsibilities
Process referrals with high standard data entry, update client records based on external reports, answer telephone enquiries, book client appointments into systems