Technical Operations Specialist
Core
Support the operation, maintenance, and continuous improvement of critical OSS and network management platforms to ensure platform availability and service performance in telecommunications networks. (via careerplan.io/jobs/09b47d44-37a8-4f28-8f28-780fd862663e-technical-operations-specialist-at-peoplebank)
Role type
Technical Operations Specialist (OSS)
Builds
Business-critical operational platforms for telecommunications network monitoring and management
Domain
Telecommunications / Network Operations
Required skills
OSS technologies (Ericsson ENM, Nokia NetAct, Huawei U2020, Cisco Prime, IBM Netcool), Linux/Unix administration, ITIL processes (Incident/Problem/Change Management), SQL/database concepts, virtualization (VMware), troubleshooting, root cause analysis
Preferred skills
Shell scripting, automation, fault management, performance management systems
Technologies
Ericsson ENM, Nokia NetAct, Huawei U2020, Cisco Prime, IBM Netcool, Linux, VMware, SQL
Responsibilities
Monitor and maintain OSS/network management platforms; manage incidents, problems, changes, and service requests; investigate and troubleshoot issues with root cause analysis; coordinate with vendors and internal teams to resolve complex technical issues; support application onboarding and operational handovers; plan and execute upgrades, patching, and maintenance; identify automation opportunities; support business continuity and disaster recovery testing
