Customer Service Representative
On-site
Core
Onsite Customer Service Representative handling customer enquiries, order processing, and issue resolution for a manufacturing business.
Role type
Customer Service Representative
Builds
Order updates, delivery information, and customer project support
Domain
Manufacturing (Windows & Doors)
Deliverable
client delivery
Required skills
Phone and email communication, product knowledge, order processing, issue investigation, record keeping
Preferred skills
Construction or building products experience
Responsibilities
Respond to enquiries by phone and email, Provide product, order and delivery information, Process order updates and changes, Investigate and resolve issues, Keep customers informed, Maintain accurate records