Assistant Vice President, Client Service, Global Treasury & Merchant Operations, Sydney, Australia
Core
Client Services Advisor supporting high-revenue clients with treasury products and services, acting as the primary contact for sales teams and clients to ensure an exceptional end-to-end experience.
Role type
Senior IC Client Services Advisor (Treasury & Cash Management)
Builds
Integrated operations solutions for Global Corporate Banking and Global Payment Solutions
Domain
Banking, Corporate Treasury, Cash Management
Deliverable
client delivery
Required skills
client relationship management, complex problem-solving, portfolio analysis, strategic advisory, cross-functional collaboration, regulatory compliance knowledge
Preferred skills
knowledge of treasury/cash management systems, project management, account planning
Technologies
MS Office, treasury/cash management systems
Responsibilities
Manage day-to-day servicing inquiries and provide advisory support, conduct portfolio reviews and monitor billing/fraud prevention, resolve complex escalations by collaborating across business lines, participate in client planning and RFP processes, promote self-service adoption and share best practices
Seniority
Senior, hands-on IC
