Field Collection - Bandung
Core
Conducting field visits to collect overdue payments from Tunaiku digital lending customers.
Role type
Field Collection Agent
Builds
Recovery of arrears for Tunaiku digital lending product
Domain
Fintech / Digital Lending
Deliverable
client delivery
Required skills
negotiation, communication, field investigation, customer visit management
Responsibilities
Conducting visits for collection to Tunaiku customers who are in arrears; Conducting investigations and searches for Tunaiku customers who are in arrears; Negotiating the settlement of Tunaiku arrears; Minimizing risks arising from the billing process; Achieving set collection targets; Coordinating with internal and external units to achieve targets.
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