Field Collection - Bandung
Based in Indonesia
Core
Conducting field visits to collect overdue payments from Tunaiku digital lending customers.
Role type
Field Collection Agent
Builds
Recovery of arrears for Tunaiku digital lending product
Domain
Fintech / Digital Lending
Deliverable
client delivery
Required skills
negotiation, communication, field investigation, customer visit management
Responsibilities
Conducting visits for collection to Tunaiku customers who are in arrears; Conducting investigations and searches for Tunaiku customers who are in arrears; Negotiating the settlement of Tunaiku arrears; Minimizing risks arising from the billing process; Achieving set collection targets; Coordinating with internal and external units to achieve targets.