Student Communications Officer
Core
Develop and coordinate timely, accurate, and engaging communications across the student journey, translating complex academic and administrative information into accessible content for students.
Role type
Student Communications Officer
Builds
Student communications across email, SMS, the Student Hub, digital publications, and other platforms
Domain
Higher Education
Deliverable
product features
Required skills
Written communication, content editing, project coordination, stakeholder management, digital accessibility knowledge, plain English writing
Preferred skills
Higher education experience, CMS management (e.g., Sitecore), CRM and email marketing platform experience
Responsibilities
Develop, edit, and deliver student communications; coordinate messages for enrolment, orientation, and assessment; translate complex info into inclusive content; maintain communication calendars; develop plans for student events; apply content governance and use engagement data for improvements