Administration Officer
Core
Front-desk and administrative support for a regional bus depot, serving customers, visitors, and internal operations.
Role type
Operations Administration Officer
Builds
Customer service interactions, administrative records, and operational support for depot management
Domain
Public Transport / Regional Bus Operations
Deliverable
dashboards & analysis | client delivery | physical/clinical work
Required skills
Reception management, phone enquiry handling, customer complaint resolution, lost property management, employee record maintenance, charter booking support, reporting and documentation, Microsoft Office proficiency, chaperone duties
Preferred skills
Attention to detail, prioritization, confidentiality, customer service experience
Responsibilities
Manage reception and answer inbound phone enquiries, assist with customer complaints, maintain employee records, support charter bookings, prepare reports, maintain office environment
Seniority
Individual Contributor, entry to mid-level