Product Reliability Engineer - APM
Core
Ensure the quality and reliability of the Coralogix APM Product and Process, prevent failures, and improve customer experience through efficient query resolution and knowledge base development.
Role type
Product Reliability Engineer (APM)
Builds
APM Platform capabilities, knowledge base, benchmarking tools, and workflows
Domain
SaaS Observability / APM / Distributed Cloud Applications
Required skills
Software Engineering, DevTools, Infrastructure Engineering, Large-scale Database management, PromQL, SaaS APM products, Large-scale automation, Instrumentation
Preferred skills
None stated
Technologies
PromQL, APM Platform, Kubernetes (implied by domain)
Responsibilities
Improve turnaround time to resolve customer satisfaction issues; Identify common problems and enrich the roadmap or technical documentation; Develop comparative and benchmarking tools to establish competitive edge; Stay current with APM market trends to build new workflows; Establish credibility through effective communication and presentation.
Seniority
Mid-level, hands-on IC
