CareerPlan

Technical Account Manager- UK

London, United KingdomFull-time2026-10-07 → 2026-11-11

Core

Trusted advisor helping customers optimize observability strategy, acting as a strategic partner to technical teams and executives to drive product adoption and retention.

Role type

Senior Technical Account Manager (SaaS)

Builds

Customer success plans, tailored product training, and seamless platform performance

Domain

Cloud Observability / DevOps / SaaS

Deliverable

client delivery

Required skills

AWS (EKS, ECS, Lambda, CloudWatch), Kubernetes, Docker, Linux, Infrastructure as Code (Terraform, Ansible), OpenTelemetry, Log aggregation (Fluentd, Fluent Bit, Logstash), Observability tools (Grafana, OpenSearch, Prometheus, Datadog, Dynatrace, New Relic, Splunk), RegEx, Lucene, PromQL

Preferred skills

B2B SaaS experience, BSc in Computer Science or Engineering, High-level programming (Java, Go, Python), Azure or GCP experience

Technologies

AWS, Kubernetes, Docker, Terraform, Ansible, OpenTelemetry, Fluentd, Fluent Bit, Logstash, Grafana, OpenSearch, Prometheus, Datadog, Dynatrace, New Relic, Splunk, Java, Go, Python