Technical Account Manager- UK
Core
Trusted advisor helping customers optimize observability strategy, acting as a strategic partner to technical teams and executives to drive product adoption and retention.
Role type
Senior Technical Account Manager (SaaS)
Builds
Customer success plans, tailored product training, and seamless platform performance
Domain
Cloud Observability / DevOps / SaaS
Deliverable
client delivery
Required skills
AWS (EKS, ECS, Lambda, CloudWatch), Kubernetes, Docker, Linux, Infrastructure as Code (Terraform, Ansible), OpenTelemetry, Log aggregation (Fluentd, Fluent Bit, Logstash), Observability tools (Grafana, OpenSearch, Prometheus, Datadog, Dynatrace, New Relic, Splunk), RegEx, Lucene, PromQL
Preferred skills
B2B SaaS experience, BSc in Computer Science or Engineering, High-level programming (Java, Go, Python), Azure or GCP experience
Technologies
AWS, Kubernetes, Docker, Terraform, Ansible, OpenTelemetry, Fluentd, Fluent Bit, Logstash, Grafana, OpenSearch, Prometheus, Datadog, Dynatrace, New Relic, Splunk, Java, Go, Python