Patient Services Officer - Night Shift
Core
Deliver efficient administrative support and exceptional customer service to patients, visitors, and clinical staff in the Emergency Department overnight.
Role type
Administrative support officer (healthcare)
Builds
Operational efficiency in patient admission and discharge processes
Domain
Healthcare / Emergency Department
Required skills
Administration, customer service, time management, organization, computer literacy, data entry, record management
Responsibilities
Conduct health fund eligibility checks and patient estimates, coordinate pre-admission requirements, manage patient admissions and discharges, allocate beds for admitted patients, respond to patient and clinician enquiries, handle patient accounts and financial transactions, perform general administrative duties including data entry and record management