Specialist, Credit and Collections
Core
Manage customer credit accounts, monitor accounts receivable, and ensure timely collection of outstanding payments while minimizing credit risk.
Role type
Specialist, Credit and Collections
Builds
Cash flow and collection processes
Domain
Finance / Credit Management
Required skills
Credit assessment, Accounts receivable management, Payment dispute resolution, Account reconciliation, Negotiation, Compliance with credit policies, Risk monitoring, Documentation preparation, Process improvement, System record maintenance
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage a portfolio of customer accounts and monitor outstanding receivables; Conduct daily follow-up on overdue payments; Review customer accounts to identify potential credit risks; Investigate and resolve payment disputes and billing issues; Reconcile customer accounts and allocate payments; Negotiate payment arrangements and recovery plans; Monitor high-risk and delinquent accounts; Prepare documentation for bad debt write-offs; Identify opportunities to improve collection processes.
Seniority
Mid-level Specialist