Data Entry Operator (Remote)
Core
Processes inbound complaint system fulfillment by navigating computer systems, using a knowledge database, and documenting contacts.
Role type
data entry operator
Builds
complaint resolution records and contact documentation
Domain
customer service operations
Deliverable
dashboards & analysis
Required skills
data entry, database navigation, SOP adherence, privacy compliance, typing (40 WPM), MS Office proficiency
Responsibilities
process inbound complaint system fulfillment, use knowledge database and SOPs to respond to requests, navigate multiple computer systems, document contacts in a database
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