Service Technician (2 Openings)
Core
Troubleshoot and resolve technical issues for ResMed sleep apnoea, life support ventilator, and diagnostic devices via inbound calls, messaging, and email.
Role type
Service Technician (Medical Device Repair)
Builds
Repairs and services medical equipment for customers and internal teams
Domain
Medical Devices / Sleep Apnea / Life Support
Deliverable
physical/clinical work
Required skills
troubleshooting, device repair, preventative maintenance, calibration, regulatory compliance, documentation, software support
Preferred skills
Engineering or Science degree, 2+ years experience, medical equipment repair experience
Technologies
Word, Excel, PowerPoint, Outlook, tracking systems
Responsibilities
Provide technical support via inbound calls, Teams, and email; maintain quality documentation for repairs; complete scheduled preventative maintenance and calibration; ensure compliance with Australian and New Zealand regulatory standards; support QA investigations
Seniority
Individual Contributor, entry to mid-level