Senior Manager, Project Management
Core
Lead a team of Project Managers and Implementation Specialists to deliver high-quality, on-time onboarding experiences for mid-market and enterprise restaurant clients.
Role type
Senior Manager, Project Management
Builds
SaaS implementation projects for restaurant accounting and back-office operations
Domain
SaaS / Restaurant Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Team leadership and coaching, Project portfolio management, Resource allocation and capacity planning, Delivery methodology governance, Cross-functional collaboration, Performance metrics analysis
Preferred skills
RFP design and scoping, Sales partnership
Technologies
None stated
Responsibilities
Lead, coach, and develop a high-performing team of Project Managers and Implementation Specialists; Oversee project performance across a portfolio of SaaS implementation projects; Manage resource allocation, project assignments, and team utilization strategically; Ensure adherence to standardized delivery methodologies; Collaborate with cross-functional partners to align on project strategies; Monitor and analyze key performance metrics; Serve as the point of escalation for complex project risks; Partner with Sales on designing RFPs, scoping, and selling services
