Senior Solutions Architect
Core
Senior Solutions Architect leading enterprise deployments of AI voice solutions (speech-to-text, text-to-speech, voice agents) across EMEA, focusing on post-sales technical success, integration, and production reliability.
Role type
Senior Solutions Architect (Post-Sales & Engineering)
Builds
Production-grade AI voice solutions, contact center integrations, voice analytics, and AI agents for enterprise customers.
Domain
Enterprise AI, Voice Technologies, Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Solutions architecture, post-sales technical ownership, cloud platforms, containerization, API-driven systems, speech recognition, text-to-speech, voice agents, LLM integration, WER analysis, self-hosted systems, GDPR compliance
Preferred skills
Python, Rust, or JavaScript, Helm-based deployments, production observability, European languages (German, French, Dutch, Italian, Spanish)
Technologies
Docker, Kubernetes, Helm, Python, Rust, JavaScript, LLMs, Speech-to-text, Text-to-speech
Responsibilities
Lead architecture and implementation of enterprise voice deployments; Own post-sales technical success for EMEA customers; Act as Tier-3 technical escalation point; Design reference architectures and reusable implementation patterns; Build practical samples, scripts, and internal tools; Support pre-sales discovery and proof-of-concept engagements; Partner with Product and Engineering to influence roadmap; Develop and maintain runbooks and troubleshooting resources; Participate in regional on-call and incident-response rotations.
Seniority
Senior, hands-on IC