Website Specialist (Shopify B2B)
Core
Manage and optimize a B2B website and customer portal, bridging technical operations, digital merchandising, and cross-functional collaboration.
Role type
Website Specialist (Shopify B2B)
Builds
B2B e-commerce websites and customer portals
Domain
B2B E-commerce / Digital Operations
Deliverable
product features
Required skills
Shopify B2B/Plus, digital merchandising, UAT, SEO, website analytics, WCAG accessibility, project management tools (Jira, Asana, Teamwork), customer portal management, digital user experience optimization
Preferred skills
Magento, SAP, Agile methodologies, customer journey mapping, persona development
Technologies
Shopify, Magento, SAP, Jira, Asana, Teamwork
Responsibilities
Oversee daily operations and optimization of the website and customer portal; Collaborate with web development agencies to implement enhancements; Conduct UAT and support release schedules; Monitor site stability and resolve technical issues; Manage digital merchandising and product presentation; Partner with UX/UI designers to implement accessible page redesigns; Monitor and optimize SEO performance; Develop and maintain web content calendars; Perform regular website audits and quality assurance; Create user manuals and documentation; Improve digital user experience through journey mapping and personalization; Prepare performance reports on search behavior and traffic trends; Monitor competitor websites and digital strategies.
Seniority
Mid-level, hands-on IC