Concierge - Atlas
Core
Organizes, coordinates, and implements resident services and programs while acting as an information source for local market resources in a high-rise rental community.
Role type
Entry-level residential concierge
Builds
Resident experience and community operations
Domain
Real estate / Rental housing
Deliverable
product features
Required skills
Guest relations, phone call routing, package delivery management, move-in/out coordination, activity scheduling, vendor relationship management, local area knowledge
Preferred skills
Overnight concierge or hotel front desk experience, bilingual English and Spanish
Technologies
None stated
Responsibilities
Greet prospects and residents, answer and route phone calls, manage guest suite schedules and loading dock/elevator logistics, maintain clubhouse amenities, document and notify residents of package deliveries, track equipment rentals and services, assist with resident activities, maintain local area resource information
Seniority
Entry-level, 1-2 years experience