Concierge - REN
Core
Front-desk concierge providing resident services, guest support, and community coordination for a luxury rental apartment tower.
Role type
Residential concierge
Builds
Resident services programs and community engagement
Domain
Real estate / Residential property management
Deliverable
client delivery
Required skills
Customer service, organization, local area knowledge, phone etiquette, package management, event coordination
Preferred skills
Neighborhood knowledge, vendor relationship management
Responsibilities
Greet prospects and residents, answer and route phone calls, manage guest suite schedules, coordinate move-in/move-out logistics, manage package deliveries, maintain clubhouse amenities, track equipment rentals and dry cleaning services, assist with resident activities and programs.
Seniority
Individual Contributor