Client Service Associate
Core
Handling daily investor inquiries, facilitating capital activities, and generating regulatory reports for institutional clients and private investors.
Role type
Client Service Associate (Fund Operations)
Builds
Investor correspondence, capital activity documentation, and regulatory compliance reports (Solvency II, ILPA, Basel III)
Domain
Global Investment Management / Fund Administration
Deliverable
client delivery
Required skills
Investor inquiry resolution, capital activity processing, regulatory reporting, compliance documentation, record management, cross-functional liaison
Preferred skills
Fund administration experience, Dynamo, Intralinks, Investran
Responsibilities
Responding to investor inquiries via phone and email, facilitating subscriptions/redemptions/transfers, completing investor reporting requests (DDQs, fee requests), distributing statements and notices, ensuring compliance with FINRA/FATCA/ERISA/AIFMD, updating investor records, liaising with fund administrators and internal teams
Seniority
Mid-level, hands-on IC