Community Liaison Officer
Core
Community Liaison Officer building strong community connections, improving access to veterinary care, and delivering practical support and education programs to keep people and pets together in Far North Queensland.
Role type
Community engagement and case management officer
Builds
Community outreach days, education sessions, referral pathways, and partnerships with veterinary clinics and welfare organizations
Domain
Animal welfare / Community services
Deliverable
client delivery
Required skills
case management, stakeholder engagement, community outreach, program coordination, relationship building, administrative documentation, volunteer coordination, physical animal handling
Preferred skills
proactive mindset, solutions-focused approach, emotional intelligence, resilience, adaptability, strong professional judgement
Technologies
Microsoft Office
Responsibilities
Deliver the People & Pets Program supporting clients through referrals and case management; Engage with local communities to improve animal welfare practices and access to veterinary care; Coordinate and deliver community outreach days and education sessions; Build strong referral pathways and partnerships with veterinary clinics and welfare organizations; Support vulnerable pet owners through education and resources; Coordinate volunteers supporting community programs; Maintain accurate case notes and reporting; Collaborate with regional teams to reduce animal welfare concerns and surrenders